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B&T Group > Services Offered
B&T group services offerings

B&T Group makes available to you customized services and solutions focused to achieve high levels of customer satisfaction. The stability and robustness of the solutions provided, aim to add value to the client’s business and the stakeholders. With the implementation of such solutions into the Client’s business operations provide a definitive advantage in terms of increased productivity, efficiency and an edge over the competition. A plethora of service offerings by the group are as under:

  • HR Services: we provide a unified approach towards achieving higher levels of performance, productivity and above all satisfaction of the ‘human capital’. The group offers services like:
  • Consultancy Services: We provide value added consultancy services like Business Processes Re-engineering for power utilities on issues like Revenue Cycle Management, Loss Reduction and Performance Improvement. We differ from traditional consultants by offering performance guarantees to make it actually happen!!

  • Power Sector Projects: We undertake turnkey projects of Transmission, Distribution and Generation in the power utility sector presently up to 66kV. We are in the process of adding on 132 kV and beyond expertise to our clients.

    We have added on a dedicated team having expertise in the following area
    • O&M of Coal and Gas based Power stations having BHEL, GE and Japanese machines.
    • Erection & Commissioning of LT, HT & EHV switchgear, Switchyards & Power Transformers.
    • Laying of LT & HT cables & EHV lines.
    • Erection and O&M of EHV substations.
    • Trouble shooting in Machines, Boilers, Auxiliary plants & Diagnostic testing of generators, EHV transformers & power cables etc.

  • BPO Activities: We undertake Business Processes Outsourcing with strict Service Level Agreements across verticals like Power & Utility, Banking, Insurance, HR, Retail and also Telecom sector.

  • IT Enabled Services: We provide and manage custom made/customized software solutions to power utility companies especially for their back-end commercial processes.

  • New Products and Services: We are in the process of launching a range of niche technological products & services for the power utility sector in the field of theft protection, automatic meter reading, load management, etc.

B & T can fully leverage its knowledge, expertise, and people in the following areas:

  • Business consulting and process improvement expertise.
  • Tailor-made software to support solutions.
  • Highly trained systems integration team.
  • Measurement of quantifiable benefits.
  • MIS design for successful implementation.
  • Optimum utilization of available resources : cost effective solutions.
  • Business Process Outsourcing of various processes



Commercial Processes in a Discom
 
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